I contacted KnitUK for advice on the gauge between the pegs on th plastic round looms. By return, I received an indepth explanation from Alci which I appreciated, and understood quite clearly. I then placed an order for a KnitUK-Round-Knitting-Loom -set-of-four.
I ordered the set on the Friday, and it was delivered by Royal Mail at 9.00am on the Saturday. I was speachless.
This is the first time I have used KnitUK, and it wont be my last. There service is second to none. I will not hesitate to recommend them to fellow craft friends in the future. Infact, I will recommend them to my group friends.
Thank you KnitUK.
Good Morning, I just wanted to thank you for your excellent service in processing my recent order.
Not only was the order dealt with extremely efficiently but when it was delivered this morning the packaging was exquisite - amazing!!!
I'm so pleased to have found your website and will definitely order from you in the future.
Many thanks once again.
Sent from my Samsung Galaxy smartphone.
I ordered my knitting looms and cable needles only yesterday but they arrived with the post this morning! The packaging was done in such a way that I felt I was opening a gift. I was so excited!
I will definitely bookmark KnitUK and repurchase.
I ordered a loom late yesterday and I received my order this morning - perfect!
Fantastic service from KnitUK - again.
Now I have a smaller long loom but with the extra pegs, I can start making scarves and use up some of the surplus Aran and DK wool.
The best loom knitting website ever !!! I will always come back here and I always will recommend this to others!!
Once again just took delivery of my most recent order and cannot commend KnitUK enough. Each and every item in my parcel was so beautifully packaged with it’s own tag. I am in awe of this company and it’s attention to detail.
Thanks you also for the gifts of beautifully made stitch markers.
It’s my birthday at the end of the month and if I were to receive no other gifts your company has made me smile.
Just a quick thanks for getting my 1st order to me so promptly.
Got to your website as a recommendation on Ravelry Loom Knitters group as only started with my 1st loom in Jan 2018(am Xmas gift).
Thanks also for the free stitch marker and the wonder clip on the beautiful packaging-what a lovely parcel to open in the morning-made my day.
Thank you for my yarn which came today. Once again I really love all the little packaging gifts and tags, they are fabulous. I must remember to always look at your site first for my knitting and crochet bits and pieces.
My package arrived this morning and I must say I was blown away with the little touches to the way my order was packaged. I adore the little tags and to cap it all there was an early Mother’s Day gift of a cute stitch marker.
Thank you for an excellent service it made me feel special. I will be using your services again and will be recommending you to all my knitting and looming friends.
My order arrived quickly. I have to say this was a peak experience, for me, for any yarn purchase. The yarn was beautifully packaged, felt like I was being given a present????, the little personal touches and the gifts puts you in a class of your own. I highly recommend and will be purchasing again. Thank you
My order arrived this morning and I was delighted not only with the speed of delivery but also with the care with which such a small purchase was packed. It was like Christmas, even down to the unexpected but welcome present of a stitch marker!
Very impressed with their customer service. I had issues with my address,which they addressed. Received my order within six days,I live in canada. I loved the extras they also put in,peg marker crochet hook straw. Thank- you
Hello Knit Uk
I just had to write, to say how impressed I am by the service received.
Thank you for my order which arrived super fast.
Thank you too for the added gifts. They are much appreciated.
I also liked the packaging very much.
It has been a lovely experience..
Thanks for everything.
My parcel arrived, beautifully packed, it was as if it was a Christmas present.
Thank you so much, will certainly keep you in mind when I need more products.
Thanks again. Rebecca
Steve & Karen
Great Service from KnitUK again. Looms arrived overseas in less than a week. Quality of looms is fantastic and we loved the freebies too :) Will order again soon.
First time I ordered and very well impressed I will defiinatly be coming back to order im loving this website
Beautifully packaged and super fast service with lovely little added extras. I shall be ordering again!
I received my first purchase today - digital row counters. The items are great and the packaging is outstanding. I was having a particularly bad day due to a family crisis and the care and taste with which the items were packed gave me a lift.
I am so impressed with the looms I have purchased and the customer service!
KnitUK are without doubt the best online company i have ever bought from. I ordered on Monday afternoon and my parcel was delivered on Tuesday morning. The attention to detail in the packaging and the free extras were amazing. Not to mention how well packed my order was. If only every online retailer cared so much about their customers and provided such a great service.
I have just replaced my old plastic looms with the jumbo set of long, round and S looms. The quality of these looms are superior to the other plastic looms i have used in the past, but the best thing is the extra pegs. It gives you many more options for projects.
I will definitely be back to order more stuff soon. Many thanks
When I ordered my order on Friday night (11/08) I never dreamed I would get a knock at my door Monday morning(14/08) before 8 a.m, but I did and I have to say first class service from start to finish. I would highly recommend anyone to place an order with KnitUK.
Wow - it was like Christmas. Beautifully packaged wool with so much attention to detail and then the little freebies. Wool just what I wanted and cheaper than other suppliers. Will definitely use again.
I received my order and am very pleased. Thank you for the extra goodies. :)
I Had my first delivery today which was ordered for me by my husband we were most impressed at the quick service and the nice touch of a little extra gift enclosed. Thankyou for a very fast delivery and great presentation. Many thanks pauline.
First delivery arrived today. Speedy delivery, great packaging and freebies too! Will definitely be back with another order !!!
My parcel arrived in good order : swift, professionally packaged with pretty wrapping paper, small gifts (stitch marker and extra extra pegs in all colors). I definitely order again !
Would just like to say I love this site, I have ordered from you twice now and the service has been great and very swift. Love the little extras that you send. Thank you.
My lovely parcel arrived today. Thank you so much. The cords look lovely and they were so beautifully packaged. I also love your 'knitting ball' tags, they are so sweet. Thank you also for both of the gifts. I am going to make some tassels for necklaces with the cord, so I am looking forward to making them.
Knit UK is my go to site. I've bought all my looms and most of my yarn here. Amazing and caring service, you feel like you're dealing with someone you know. Lovely quality products, beautifully presented. I just keep coming back. Thank you.
I want to say thankyou yet again for beautifully packaged, quality products and lovely surprise gifts! This Red Heart Soft yarn looks amazing! Wonderfully quick delivery too!
Thanks again, I will be shopping here again soon!
Just got the S-Loom today in the mail.I am super excited to start a new project. Received it within a week from U.K to U.S (Georgia). I would highly recommend that KnitUK to sell these on the U.S Amazon. It was by chance I happen to find the link to purchase the loom. We dont have a loom like this anywhere in the U.S.
Thanks, just received my order, amazing packaging and good value for money. Will be returning to buy more soon!
I received my 2nd order of this year beautifully package as always there attention to detail is so gorgeous really lovely and a surprise little stitch marker an home made labels lovely feels like Christmas early .I Was so surprised when the postman knocked this morning I only ordered my items I wanted yesterday it said 2-3 days delivery an wow !!there here amazing ,I've also had looms I ordered in the past really well made lovely to handle was very impressed with them ,in fact I've not been disappointed over any of my orders quite the opposite I've always been delighted ,if anyone reading this review is wondering should they order from KnitUK honestly do not hesitate wonderful service ,can't speak highly enough about this company ,I will be ordering all my supplies in future happy Christmas to all ,regards Sue a very happy customer
Recieved my first order today and absolutely thrilled with it..gorgeous packaging and the free gifts made it extra special..fantastic quality wool at great prices I couldn't ask for more
I will be regularly purchasing from this company
Once again I am over delighted with my purchase , it is a joy to shop with you and look forward to my goodies to be delivered. Keep up this great service.
Sunday afternoon and not getting much done!!! I ordered my first looms this past week and cannot put them down. Wonderful service and so beautifully packed with all the trimmings - it was like Christmas come early. Will be in touch again soon - not much housework getting done!! So glad I purchased Lets Knit Magazine and discovered you. Thank you so much.
Thanks KnitUK, I ordered the 4 round loom set and got it in 5 working days. I didn't expect them to make it from the UK to Ohio, USA so soon. I've been loom knitting for ten yrs., and have quite a large collection of looms and I have to say that these are my favorite. I already have three projects going on three looms. I love the fact that you can change the gauge and the pegs stay in while you're working them, unlike one loom company in the US that I won't name.
Thank you for the very lovely extra touches in the wrapping also for the gifts, in my experience no one does that. You guys are Great, I wonder if that's a British thing? ..... Yeah, probably.....
Very Sincerely, Donna
Received my order today, what a fantastic service, fast delivery and beautifully packaged. Thank you, a joy to shop with
Hi just to let you know my order has arrived and the yarn is beautiful. Love the softness and the colour. Thank you also for the little gifts you enclosed. The packaging was lovely too
Thank you for such a prompt delivery, beautifully packaged.
Thank you for such a prompt delivery, beautifully packaged.
Wow! What can I say! Ordered my yarn 2 days ago and received today! Came in a lovely box and in a lovely gift bag along with some free gifts! Such a lovely personal touch :) would highly recommend and will be ordering from here in future
Thank you very much
ordered some new loom hooks on wednesday...arrived today, lovely packaging and a really nice surprise gift...will deff be shopping again soon, brill quality goods and fantastic service.
My order arrived today, thank you! It came so quickly and everything was packaged beautifully – it was like opening Christmas presents!
i'm so satisfied, very pretty package just like a birthday present, magnifique. Fast shipping (2days 1/2 england/belgium) the looms are robust, pretty colors. excellent communication. I recommended to everyone. thanks a lot. ;-)
Many thanks for sending the loom hooks so speedily, they arrived this morning! Thank you also for your generosity over postage and for the knitting markers. I will not hesitate to recommend you and your company to any friends and family who might be interested in your products :)
I have just received my parcel of yarn and wanted to thank you for not only an excellent service, but for the beautiful way the parcel was presented. It made it feel very personal and I am glad I have found your company. I am also pleased to be able to get Red Heart yarn which for some strange reason is not so easy to purchase so I hope you continue to be a stockist.
I will let my "knitting" friends know about you and wish you every success for the future.
Thankyou for the speedy delivery of my order less than 18 hours to northern Scotland. As always the products are great quality, and I am thrilled with the lovely free gifts too!
Love your products so well made. Package came felt like a gift with the pretty paper and little extras. I highly recommend your looms, and I will definetely be ordering more of your products.
I recently received an order of some wool, and what a delight the parcel was, instead of the boring bag with wool yours was a pleasure to receive. I liked the free samples and I do not like to waste so I have used the tag that was attached to the bag. Will denfitatly recommend your site to other crafters.
Dear Alci, your company has been amazing. You have provided us with loom kits and extras we have needed over two years in a very kind and efficient way and given us lots of help though supportive personal service. We are the FSY (For the Strength of Youth) teams of the Church of Jesus Christ of Latterday Saints. Each year we help young people learn the joy of serving others as part of our weeks programme. In 2015 and 2016 making hats for premature babies is the way we are doing that.Last year over 1,000 young people were involved and it will be the same again this year. A Big Thank You for always going the extra mile! Carole pp FSY Team
My items have arrived..
Delighted with them all..
THANKYOU, SO MUCH..
You are a wonderful company to buy from..
Such a very fast delivery..
Best wishes. From
I just wanted to say what a joy it was to receive my order from you. The attention to detail is quite an experience from the norm. You and I conversed quite a lot. You wanted me to have a good experience, and you helped me all you could. I have to say that is something I can't think of any other company doing.
If there was a problem you wanted it to be right, and would do anything to make it so.
To all potential new customers, you will have a great experience like no other.
Thank you Alci. All the best to you.
Thank you very much for my order which was received quickly. I was very impressed with packing and complimentary boxes, gift tags, and labels.
Thank you again
Just wanted to say a big thank you for my wool I received today. How lovely it was packed and also the kind gesture of the freebies.
How lovely to deal with such a wonderful company. This will definitely be my site now for my wool.
Fantastic fast service and lovely items delivered with lots of lovely unexpected additional festive touches - tissue paper, gift wrap etc. Will use again.
The service received from this company is OUTSTANDING! and certainly would use again for other looms. The quality of the looms received is of the highest quality. Customer service and care is amazing.
have had 2 orders from you recently.excellent service prompt delivery good looms. i am very satisfied with your work!will most definetly be ordering from you again.
very well done!
I have ordered several looms and ordered more last week. The order is always well packaged and arrives quickly and safely. The looms themselves are good quality and I love that they have extra pegs, so I can make better items. So far I've made hats, scarves, socks and blankets.
The looms are not only easy to use, they're fun too.
Just to say that the looms have arrived and I love the way they are wrapped - definitely made me feel like it is Christmas. I also like the look of the stitch markers. Now planning an afternoon of playing (beats housework any day)
My order arrived, safely, the day after I placed it. Amazing service.
By Saturday afternoon, thanks to the loom kit and the wool, I had made a hat and I am now halfway through a scarf.
I have not made anything before so this is all new to me.
I received my order. I just wanted to let you know how delighted I am with my purchases. Here in the US, you cannot find looms with extra pegs. I can't wait to get started on my projects. These looms will be a great addition to my collection.
I also want to commend you on the packaging. Normally when I order merchandise here, it comes in bubble wrap. Imagine my surprise when everything was so elegantly presented. I've worked in retail for several years and presentation is just as important as the product. Well done.
Thank you too for the gifts. What a pleasant surprise.
I agree with you that knitting is fashionable again. It is good to know that there is a source that carries merchandise not readily available here in the states.
I have just received my order.
I just wanted to message you to say Thank you and how impressed I am at your service. The speed of delivery and the products themselves are amazing. The packaging always makes me smile.
Well done to you and your team.
Ordered sat delivered today (Monday) amazingly fast delivery, very happy with my purchase's and love my little free gift, this company takes more extra care than most, all my packages come beautifully wrapped. Thankyou :-)
Thank you for the gifts included in my order I received today, that was kind and unexpected. I wish you all the best with your business at KnitUK. We need more traders such as yourself online. I am sorry my browser was not optimized for the credit card payments so thank you for all you help in matter.
I have receive my order. Thanks very much.love the way you wrap them, I will make paper flowers from the wrapping paper. The looms have a nice gauge. Thanks for the gifts, I was about to return them then I realised that there are a gift. Many thanks and good luck. Gillian
I am absolutely delighted with my purchase and I have never had anything so beautifully packaged and presented with a couple of little extras like the stitch markers and Rowan labels. It felt like Christmas when my parcel arrived and I opened it. I am very pleased and will definitely order from knituk again will recommend you to my knitting friends. A big thankyou. Pam
the shipment arrived today in very good condition. I was very pleased about your gift- thank you very much. The way you´d packed goods, so nice. I´ve never received such a lovely packed shipment! I´ve liked your facebook site and recommended your shop ;-) I see you love your job- great work with many love for details!
Thank you, thank you, thank you!
I placed my order yesterday and received it today: what great service!
When I received my order it made my day :) I bought the looms for myself & my sister in law for christmas and so was very happy & surprised as they were packed in a lovely box & bag.
Would highly recommend KnitUK :)
I ordered some yarns on KnitUK, the yarns arrived very quickly and beautifully packed. I was very pleased.
Thank you very much for the great service!
ordered looms on the weekend and very happy to receive them on Tuesday. They were packaged very well and look fab. I look forward to using them. Thanks for the fab items and free stitch markers and quick delivery. will use again and recommend to fellow crafters.
I ordered a round knitting loom yesterday and I have just unpacked it! I am very impressed with your efficiency and also the thoughtful and attractive way in which the parcel had been packed, and thank you for the 2 pretty stitch markers. Thank you for looking after your customers so well.
Hi, thank you so so much for your kindness I got my parcel today with your lovely letter too and the lovely stitch markers thank you so so much I very much appreciate your lovely letter and that means a great deal to me. I also thank you for your lovely help and kindness I genuinely am very greatful indeed and the digital counter is fantastic will be a mega help and so will the lovely stitch markers thank you so so much.
From Kay :-)
Frederick (Rick) Maskell
Yesterday afternoon, I ordered and paid for a KnitUK Round Knitting Loom Set of 4: extra pegs for both bulky and fine yarns. Then I settled back to wait for the usual 3 weeks. Imagine my surprise when it arrived today, less than 20 hours later.
Many thanks, and I'll certainly spread the word!
Frederick (Rick) Maskell
On 28 Jun 2014, at 19:46, "Jane Dicker" wrote:
I am writing with reference to the above order which I placed yesterday at 2.36 p.m. To my amazement this was delivered at 9.30 a.m. this morning ! I am delighted with the items and am most impressed with your express service, and the excellent packaging.
It is a pleasure to buy from you and I shall certainly do so again.
Thank you so much.
I am so impressed with the service.
My parcel arrived today and i couldn`t be happier.
Quick delivery,beautiful packaging, good prices and a free gift of two gorgeous stitch markers.
Thank you so much you`ve cheered me up after a trip to the dentists.
I look forwards to buying from you again and recommending you to all my crafty friends.
Hello I just wanted to send a message to thankyou for the quick delivery of my knitting loom set comprising of 4 different size looms. They were beautifully packaged and even though I knew what they were I felt like I was opening a present. The service I received was fantastic and I will definitely be ordering from you again.
I am thrilled with the new series loom assortment and bloom loom. I ordered them yesterday afternoon and they arrived here in north east scotland before 9.a.m.today. Thankyou for amazing service and free gift too! The looms look great quality. No trouble gently tapping all extra pegs in using the side of a rolling pin. Plenty of spare pegs too! I have started a hat using DK with all the pegs on the green loom. A joy to use. I will soon try socks on the blue loom. KnitUK is great and so are the looms. Thankyou!
First time I have used your website. I am very impressed with the delivery time and customer service is faultless. Thank you. I'm off to try my looms!
VERY GOOD SERVICE THANK YOU JUST LOVE THE LOOM
i just found your website and just getting to know my way around here from what i seen so far it fantastic keep up the super work i got to go now but i be back very soon best of luck to all you people. graphics very nice this is a cool website.
I was blown away by the EFFICIENT, RELIABLE and EXPRESS services you offer. I have used your company on 2 occasions, and in both instances i was extremely pleased. From the time i placed my order to the time my parcel arrived the next morning it took LESS THAN 24hours. I recommend KnitUK to anyone looking for a reliable, efficient and express service to try you out. Thank you so much for your services and for the complementary gifts.
I order it yesterday it arrived at mine 8.45 next day well chuff thank you
Ordered yesterday afternoon arrived in the post today, absolutely faultless. Beautifully packaged that is very much appreciated.
Thanks again wish all companies were as efficient as this.
Hi Alci (KnitUK Managing Director)
Many, many thanks for all your help regarding the knitting looms.
Can I say, that it has been wonderful to deal with someone who is so helpful and efficient. Within an hour of placing our order, you emailed to say it had been despatched and exactly 48hours later, the package arrived, right on time.
We here at Pendle Crafters will most definitely recommend KnitUk to others. The goods we purchased are good quality & very competitively priced.
Congratulations on providing such great customer service.